“I just wanted to send a message even after several years past my reconstruction: Your work with me was life changing. Not a week goes by when I do not take several moments to think about how much better I am after working with your team to fix my teeth.
A coworker shared a story of a very bad medical experience, and I told her the lessons I learned from your office: You didn’t approach my dental problems as a problem I created and that you had to fix. You treated them as a problem that existed, and that we’d work together as a team to fix. Unlike my coworker’s doctor, you were my teammate in my health, not the dictator of it. That story inspired her to find a new doctor and hold him to the standards that your office easily meets. I hope her next doctor does much better.
Thank you again.”